ALMEXp is a strategy consulting firm specialized in the Aerospace & Aviation Customer Support and Services. We are able to provide you reliable
and effective solutions to the Aerospace & Aviation aftermarket.
We leverage the expertise of enthusiastic international and highly qualified professionals, with different technical backgrounds, proven track records
and with the same passion for aerospace, aviation and customer services.
Our services range from strategic review to hands-on implementation and interim management of entire Customer Support and Service teams.
Our services will help your organization enhance excellent customer satisfaction, meet regulatory, safety and reliability requirements.
The Team
Richard Nevill, Founding Partner
Richard is a Senior Leader in Aerospace & Defence Customer Support and Services, dedicated to the optimisation of client relationships and overall added value to the Aftermarket.
Richard has run multi-national Aftermarket organisations of up to 1200 staff with associated revenues of $1.2 billion. His broad experience includes process re-engineering, ICT systems implementation, customer partnering and satisfaction improvement, strategic planning and business model development.
An Engineering graduate of the University of Bath, UK. Richard started his career in BAE Systems commercial and sales.He moved into the Spares and Logistics domain in the early ’90s, and since then has run Aftermarket teams in both the Commercial and Defence sectors, supporting fixed wing aircraft and helicopters.
Richard’s career spans BAE Systems, Airbus, Leonardo Helicopters and Safran Nacelles. He has founded ALMExp in February 2016, dedicated to Aerospace, Aviation & Defence Support and Services. The services on offer include Strategic planning, Business Process Re-engineering, Interim Management, Team Assessment and key skills Sourcing.
Mike Crucitti, Founding Partner
Mike is an Aerospace professional with more than 20 years experience, holding several positions in Maintenance, Continuous Airworthiness, Quality, Customer Service, Consultancy.
Mike has restructured and managed a number of helicopter operating companies. In the mid 2000’s Mike managed the re-structuring of the largest private Italian MRO, supporting the National Civil Defence firefighting fleet, flight schools, regional and cargo carriers, narrow body low cost carriers.
Mike Managed the Alitalia’s regional fleet maintenance before dedicating his efforts to consultancy. Then holding positions as an ICAO Authority’s Airworthiness Manager, Quality Manager in several business jet carriers, taking responsibility for entry into service of some civil and military types worldwide. Over the past 7 years Mike has also been the Project Leader in performing several due diligence activites, aircraft evaluations, companies restructurings and acquisitions.
Graduated as a PhD in Engineering, holds and an EASA Aircraft Maintenance Licence and a helicopter Pilot Licence.
ALMExp provides a customized Team through its network of Associates
Pierre Steffen
As an associate to ALMExp, Pierre delivers his international leadership experience in strategic and operational advisory in Supply Chain, Customer Support and Services, Spares Management, Smart Sourcing and Business Development.
Pierre has over 35 years of Management experience in the Aviation and Power Generation business, and he held various management positions in Siemens, Airbus, Mubadala Aerospace and Global Eagle Media, holding Senior Executive positions in Customer Services, Operations, Sales & Marketing and Supply Chain.
Pierre is Luxembourgish and obtained his Mechanical Engineering Diploma on the Institut Supérieur de Technologie in Luxembourg. He specialized in the Thermohydraulics of Nuclear Power plants.
For most of his 35years in business he worked as an expatriate in Malaysia, Algeria, USA, China, France and Germany. These years living abroad exposed Pierre to a multitude of national and corporate cultures.
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Bill Burgess
Bill is an independent consultant with extensive experience in all aspects of Supply Chain Management. Bill has spent 38 years in both Commercial and Defence Aerospace support and has spent the past 8 years in senior positions in Saudi Arabia, managing a large Supply team in support of high value contracts for the Royal Saudi Air Force.
Previous experience includes providing support to the establishment of availability contracts for the UK Royal Air Force, and prior to that managing high value inventories to support commercial aircraft operators. Bill also has significant experience of placing major sub-contracts and high value procurement.
Bill has extensive experience in Supply Operations and has a special interest in Demand Forecasting and Planning for Support. Within BAE Systems, he was recognised as a subject matter expert and was regularly asked to participate in software definition and selection.
Bill was one of the first in BAE Systems to be become a Supply Chain Seasoned Practitioner; a development programme run jointly between the University of Warwick and the Chartered Institute of Purchasing and Supply. Bill became a regular lecturer on subsequent courses, providing expertise on the application of Inventory Optimisation decision support Tools.
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Richard Gennaro
Richard is an aerospace professional with more than 25 years of experience, rising through the ranks of the regional Aircraft OEM business and onward to leading an independent OEM supplier of equipment and services, including full design and development as well as production facilities and aftermarket sales and support.
His broad background ranges from spares and services to vendor management, logistics, business development and MRO support within the regional world of ATR. It is further complimented with a diverse experience in the Biz Jet world, as President & CEO of an OEM company which owned full Design, Development, Program Management, Production, Sales & After Sales Support responsibilities.
One of the largest strengths Richard carries through his career comes from a unique ‘grass roots’ approach. He started his career at the lowest levels and rapidly excelled in his accomplishments and strong vision, moving quickly upward through the ranks to achieve Senior Management roles and onward to a CEO position. This diverse upbringing creates a portfolio of experience extremely skilled in the details of how Aerospace Companies operate. These talents carry forward as a consultant to companies seeking true operational success within their short and long term business and operational plans.
Richard’s leadership style has always been to earn the respect of the people he leads rather than to expect it. His ‘roll up his sleeves’ approach has achieved countless successes throughout his career, whether it was constructing extensive distribution platforms, reconstructing production facilities, creating Service oriented business models, or working within the design arena to create ultra high end interior products for the Executive Jet market.
Antoine Mocellin
As an associate to ALMExp, Antoine delivers his international experience on both strategic and operational issues in the fields of Aerospace Maintenance & Repair, Supply Chain, Customer Support and Services, Spares Management, Supplier Performance Management, and Business Development.
Antoine has over 30 years of experience in the Aviation. He held various management positions in Aerospatiale Group, Airbus and Bombardier Aerospace; his activities covered Customer Support and Services, Operations, Supply Chain, Engineering Support and Avionics Design, Airlines Training, Spares Distribution Management, Component Repair, Supplier Support Performance Management, and Project Management.
Antoine is a French Citizen who first obtained his Mechanical Diploma from FIMTM in France and became a Teacher in Avionics before joining the Aerospatiale in 1984.
For most of his 30 years in Aviation business he worked as an expatriate in USA (7 years), China (11 years).